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Developing a tool and framework for engaging and supporting general practice in refugee health care

2016 PHC Research Conference: Poster abstract

Samantha Furneaux*, Philippa Duell-Piening, I-Hao Cheng

* Asterisk indicates presenting author

Context and aims
On arrival and continuing general practice care is crucial for people from refugee backgrounds, including those seeking asylum. This two year project aimed to develop a practice-based intervention to improve access to appropriate healthcare for this population.
A literature review and preliminary consultations with key stakeholders informed the project design which was approved by an institutional ethics committee. A mixed method approach including semi-structured interviews, discussion groups and surveys with refugee health professionals, general practice staff and those with community perspectives explored practice based interventions that improve healthcare for people from refugee backgrounds.
The Project Team, consisting of a project coordinator and four refugee health nurses from two state-funded community health services, facilitated the co-creation of a tool and resources with general practice clinics to make improvements in their delivery of appropriate healthcare to this population group.
The Project Team were informed by a co-creation expert and a Project Advisory Group with representation from primary care, settlement and refugee health.
The Refugee Health General Practice Engagement Tool developed, supports conversations with practices about their values, needs and priorities. The Tool is underpinned by a framework outlining skills and systems required to deliver healthcare to people from refugee backgrounds in key areas of communication; coordination and management; and clinical care.
Innovative contribution to policy, practice and/or research
Integrating the views of general practice, specialist refugee health providers and community members, the Tool has been implemented in two regions of Victoria and will inform a larger NHMRC Partnership intervention project across Victoria and NSW.
Presentation type
Session theme
Migrant and refugee health
Open document.  PDF 1421.9 Kb
Furneaux S, Duell-Piening P, Cheng I. (2016). Developing a tool and framework for engaging and supporting general practice in refugee health care. In: 2016 Primary Health Care Research Conference: Program & Abstracts. Primary Health Care Research and Information Service, Australia.

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