Ann-Louise Hordacre & Simon Patterson, PHC RIS
PHC RIS was engaged by the Department in December 2008 to further develop and enhance the Divisions Online Reporting
System. The enhanced system will support the Department and Divisions Network to meet the objectives of the revised National
Quality and Performance System (NQPS) through informing and facilitating policy development and supporting performance improvement
for the Divisions Network.
The commissioned work fits within three overlapping categories:
Information system infrastructure , including the initial development, testing, implementation of
enhancements; ongoing maintenance/enhancements to web based tools; maintenance of historical data; and network related
services for the technical infrastructure of the Divisions online reporting system and other Divisions of General Practice
web based tools.
Knowledge/information management includes support to system users and others; quantitative and qualitative
information management (categorisation, validity checks); and maintenance of web resources and databases related to Divisions
of General Practice.
Synthesise, interpret and share information and knowledge includes feedback of information; aggregating,
synthesising, summarising and interpreting data; and consultation with stakeholders to provide an information and knowledge
brokering role for policy makers, the Divisions Network and other stakeholders in relation to Division Network.
The system will be live in early February 2009, in time for Divisions and State Based Organisations (SBOs) to enter their
6 Month Reports. A stakeholder working group will continue to meet to refine system requirements, most specifically to determine
how the collected information can be used and displayed for two complementary purposes. Firstly, to meet the internal information
and reporting needs of the Divisions Network, and secondly to meet the information needs of the wider health and research sectors.
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