Planning the workshop
Workshops should be tailored toward the needs and expectations of participants.
Ensure that delivery methods and engagement strategies are:
- appropriate
- meaningful
- relevant
- stimulating.
Particular attention should be given to ensuring cultural appropriateness where workshops are to be delivered to Aboriginal and Torres Strait Islander people and culturally and linguistically diverse groups (see resources).
Develop clear objectives and outcomes
Objectives and outcomes of the workshop should be clearly stated to inform potential participants how the workshop will suit their needs.
Invite knowledgeable presenters
Select presenters who are knowledgeable of their field, have well developed ideas, are effective presenters, and can stimulate discussion.
Before the workshop brief the presenters on what type of audience they can expect and provide them with guidelines regarding what sort of audiovisual equipment may be provided.
Balance the program
The workshop should be structured with an appropriate balance of:
- small group and large group work
- theory and practice
- presentations and participation.
You may wish to organise refreshment breaks to encourage networking among participants.
A facilitator to introduce presenters, monitor the time and manage the program will ensure the event goes according to plan.
Provide materials to enhance learning
Organise brief pre-workshop materials and provide handouts of presentations and any other resources at the beginning of the workshop.
Organise a suitable venue
Select a venue that is easy to access, has a room that is large enough for participants to be seated around tables, and has an area for registration and refreshments.
Promote to the right audience
Plan a promotional strategy that focuses on your target audience and gives them enough time to plan their attendance. Promoting the workshop in newsletters, on websites and via list servs that the target audience already accesses will encourage registration.
Supply name tags and contact details
Supplying participants with name tags will make it easier for them to strike up conversations with other participants. Providing a participant list with contact details will assist them to contact each other after the workshop. To do this you will need to receive their consent.
During the workshop
Introductions and housekeeping
At the beginning of the workshop:
- Acknowledge the traditional owners of the land by holding a ‘Welcome to country’ (see resources).
- Provide an overview of the workshop and information about the presenters.
- Provide ‘housekeeping’ information and rules of etiquette to ensure a smooth running workshop.
- Invite participants to introduce themselves and say something pertinent to the workshop topic.
Participation and discussion
Encourage everyone to participate in group discussions, but be aware of different skill levels.
Support constructive small group discussion by:
- using thought provoking, prompting or trigger questions
- keeping discussion focused on the objectives of the workshop
- requesting each group to briefly summarise their discussion for the whole group.
Evaluate the workshop
The most common form of evaluation involves participants completing a questionnaire. This should be as concise as possible and cover the following:
- appropriateness and convenience of the venue
- timing of the workshop
- pace of delivery
- style and clarity of presentations
- usefulness of activities and resources provided
- ‘topic’ specific objectives of the workshop and how well they were met
- some ‘open ended’ questions to allow participants to express or expand their views.
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After the workshop
Thank participants and offer them a small incentive (a fun or tasty treat) to encourage completion and return of evaluations.
Have a debriefing session with workshop organisers and presenters to provide useful information on how to improve the next workshop.
Provide presenters with a summary of the evaluation and follow up on matters as promised.
Thank the presenters and others involved in making the workshop a success.
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Resources
PHC RIS infobytes: Present your work.
Cultural appropriateness: Aboriginal and Torres Strait Islander people
Cultural appropriateness: culturally and linguistically diverse groups
‘Breaking bad news’ within a paediatric setting: an evaluation report of a collaborative education workshop to support health professionals
Farrell M, Ryan S, Langrick B. (2001) ‘Breaking bad news’ within a paediatric setting: an evaluation report of a collaborative education workshop to support health professionals. J Adv Nurs 36:765-75.
How to conduct effective skill building workshops
McIntyre E, Reibel T, Aylward P, Lau P, Schroeder J, Schultz D. (2008) How to conduct effective skill building workshops. Aust Fam Physician 37(10):868-869.
National, regional and local Aboriginal Land Councils for advice on acknowledging traditional owners
Guidelines for Conducting Workshops and Seminars That Actively Engage Participants
Tiberius R, Silver I. (2001) Guidelines for Conducting Workshops and Seminars That Actively Engage Participants.
Effectiveness of workshop training for psychosocial addiction treatments: a systematic review
Walters S, Matson A, Baer J, Ziedonis D. (2005) Effectiveness of workshop training for psychosocial addiction treatments: a systematic review. J Subst Abuse Treat 29:283-93.
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