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Program Planning and Reporting Frequently Asked Questions

 

Planning FAQ

See also Reporting FAQs

Many of the FAQs available in this archive relate to previous years planning and reporting. Some of the more general FAQs have been incorporated into the Divisions Information Online System - Help.

Click an FAQ item below to be taken to the answer, or see the FAQ complete list below for all questions and answers.

Q1 Which template do I use to prepare the 2006-07 Annual Plans?
Q2 Do I leave all the National Performance Indicators in the Annual Plan?
Q3 What boxes do I fill out in the National Planning and Reporting Pro forma for the 2006-07 Annual Plan? Strategies, activities and indicators or just activities and indicators?
Q4 Under N_INT 2.2 "Source of numerator data" it lists, Type 1 Emergency Department Patients, Type 2 Medical Patients, Type 3 Surgical Patients.Will divisions need to report on one, a combination or all of these patient categories? Can a Division add its own local priorities?
Q5 Indicators N_PIC 1.3 and N_EEE 1.1 are about consumer engagement. Some more guidance around what is expected here would be good. For example: Do Divisions get extra points if they have consumer rep on the board as opposed to a rep at program levels?
Q6 Who determines domain name for local objectives?
Q7 Should the Division call local indicators by levels?
Q8 Where a local indicator could go into a number of domains does DoHA have any guidance on how to decide what domain to put it under eg after hours could go in workforce, integration, or access.
Q9 Can a Division choose to work at a level of indicator lower than the compulsory reporting indicator? Can a Division report a 'null' result against a compulsory indicator if it is beyond the capacity to report against it?
Q Where can I go for help?

FAQ Complete List

Q1

Which template do I use to prepare the 2006-07 Annual Plans?

A1

Divisions and SBOs should use the current version of both the Program and Financial Pro formas to develop the 2006-07 Annual Plans. These are the same pro formas used for the 6 Month Progress Reports due 15 February 2006. If you do not have this version of your plan, contact PHC RIS.

Divisions and SBOs have 2 options to achieve this, described as follows:

  1. Use the updated plan (provided by the Primary Health Care Research and Information Service (PHC RIS) on 19 December 2005) and modify it with planning information for 2006/07.
    1. Add non-compulsory national or local indicators that were not included last year and that you wish to include in this plan (national indicators can be copied from the blank pro forma available from the PHC RIS website).
    2. Remove (Delete) non-compulsory indicators included in 2005-06 plan
      that you do not want to include in the 2006-07 plan.
    3. Update the strategic approaches identified for your Agreement Plan,
      only if required (see also FAQ#3).
    4. Describe the key activities to be performed during the year (see also
      FAQ#3).
  2. Use an empty version of the pro forma available from the PHC RIS website. In this case follow the instruction from the User Guide, making sure it is consistent with your Agreement Plan, i.e. it includes all the Domains, Objectives, and Strategic Approaches presented in your 2005-06 Annual Plan.

The department understands that should the pro formas be amended in the future due to outcomes of the 6 or 12 month reporting processes or any developments within the IM strategy or planning and reporting working groups, the department would need to consider carefully the issue of transposing the Plans, suitable timeframes for introduction and suitable associated support.

Q2

Do I leave all the National Performance Indicators in the Annual Plan?

A2

Indicators across the levels that must be responded to are marked ‘compulsory’. Divisions and SBOs are required to include all the compulsory indicators within their Annual Plans.

Divisions and SBOs must clearly indicate which other National Performance Indicators they will also report against in the Annual Plan. This may be best achieved by deleting the non-compulsory indicators which you are not intending to include and report against.

Q3

What boxes do I fill out in the National Planning and Reporting Pro forma for the 2006-07 Annual Plan? Strategies, activities and indicators or just activities and indicators?

A3

Page 4:29 of the User Guide for the National Planning and Reporting Pro forma (in the resource 'Future Directions – your Toolkit for Implementation') outlines the requirements for the preparation of Annual Plans using the national pro forma. Annual Plans must include activities and performance indicators.

Objectives and strategies are completed to form Agreement Plans. With regard to strategies, on page 4:24 the User Guide also explains:

"Although your strategies are part of your three-year Agreement Plan, they may be modified during the funding period. You can review and adapt them according to your Division’s requirements at the end of each reporting period in preparation for the following Annual Plan."

Further details about each of the planning and reporting areas can be found in User Guides for Divisions and SBOs in the resource 'Future Directions your Toolkit for Implementation'.

Q4

Under N_INT 2.2 "Source of numerator data" it lists, Type 1 Emergency Department Patients, Type 2 Medical Patients, Type 3 Surgical Patients.Will divisions need to report on one, a combination or all of these patient categories? Can a Division add its own local priorities?

A4

Divisions are able to report on one, a combination or all of these categories - the Division will determine which arrangements they focus their activities and report on, in keeping with identified local needs and priorities. Similarly, a Division can add its own local priorities as indicated by Type 5 - other patients (as specified).

Q5

Indicators N_PIC 1.3 and N_EEE 1.1 are about consumer engagement. Some more guidance around what is expected here would be good. For example: Do Divisions get extra points if they have consumer rep on the board as opposed to a rep at program levels?

A5

Every effort has been made to not embed specific structures and/or processes within the indicators, to allow maximum flexibility for Divisions.
Rather than dictate the mechanism for community input (which will depend on organisational structure, local community and other factors), the indicators are targeting more the existence of a mechanism and its effectiveness.
Appropriate and acceptable mechanisms will vary and do not lend themselves to bonus points.

Q6

Who determines domain name for local objectives?

A6

The Division decides local domain names

Q7

Should the Division call local indicators by levels?

A7

The Department encourages the use of levels, as long as they are consistent with the definitions in the framework i.e. Level 1: Division process/structure, Level 2: general practice/GPs structures/processes, Level 3: processes of care for patents families communities and Level 4: intermediate health outcomes. However, it is not compulsory to do this - Divisions have flexibility around local indicators.

Q8

Where a local indicator could go into a number of domains does DoHA have any guidance on how to decide what domain to put it under eg after hours could go in workforce, integration, or access.

A8

The organisation of the plan is not a pass or fail test but more of a system of best fit and that will depend on the primary purpose or intent of the activity. For specific guidance, your SBO and STO may provide assistance.

Q9

Can a Division choose to work at a level of indicator lower than the compulsory reporting indicator? Can a Division report a 'null' result against a compulsory indicator if it is beyond the capacity to report against it?

A9

Divisions must report on all compulsory indicators (marked 'compulsory') except for two of the three chronic disease domains. It is worth noting there is capacity within the new planning and reporting pro forma for Divisions to report any exceptional or extenuating circumstances.

Q Where can I go for help?
A The following resources are available to assist in the six month progress reporting process:
  • The PHC RIS Assist Service (formerly PHC RIS Help desk) will be available to respond to queries on the functionality and amendments of the pro forma on 1800 025 882, or the "ask a question" on-line form.
  • Web links against the national performance indicators in the planning and reporting pro forma are being established. These link to the relevant performance indicator technical specifications, relevant guidelines and where available, worked examples of reporting against that indicator. You can view this same information by starting at the Indicators list.
  • Support is also available from ADGP, SBOs and state and territory offices of the department.

If your question has not been answered by the above information please use the contact information on the Further queries page to ask your question.

 
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last updated Tue 23 Sep 2008, 05:01 GMT
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